1.0 WHAT IS CONSTRUCTION MANAGEMENT?
Construction is complex, and many
factors influence the outcome of a construction project. The job of a
construction engineer is to understand the requirement of project, make the
plan, take a set of written plans & specifications and a raw piece of land
and then coordinate all the materials, manpower, & equipment necessary to complete
the project on schedule, within budget, according to specified quality
standards, in a safe environment, regardless of weather conditions, interest
fluctuations, acts of god, or any other unforeseen conditions; so that
deliverables can meet scope requirements.
Today the pressure for speedy
delivery, cost efficiency, and high quality is immense. The success of any
construction project depends on the men & women who plan, organize, and
perform the work that transforms someone’s dream into a reality. The process of
constructing a building or a bridge does not happen in a factory under
controlled conditions. It occurs in a dynamic environment where risk is
inherent and the decision making and problem solving abilities of the
construction management team are crucial to the success of the project.
Construction management entails the
planning, scheduling, monitoring, and controlling of construction tasks or
activities to accomplish specific objectives by effectively allocating and
utilizing resources and time in a manner that minimizes costs and maximizes
customer satisfaction.
2.0 WHY STUDENTS SHOULD KNOW ABOUT IT?
In last few years various surveys were
conducted by different organizations across the country to get insight into the
hiring trends of the market while understanding the needs of the job seeker and
organizations. To capture the skill levels of the supply side they assessed lacs
of graduate students through employability skill test and to capture the demand
side of talent they approached thousands of corporate players of different
industry sectors. The corporate job survey questioned the employers about the
most important thing they want in their prospective employees.
India produces about 1.5 million
engineering graduates every year. The fact, however, remains that only about
25% - 30% of them get right jobs while the rest either go for higher studies in
absence of a welcoming job market, take up jobs that are not related to their
field and would be underpaid, or remain unemployed. While on one side there is
a skill dearth, on the other side hundreds of millions of young people will
flood India’s job markets in the next decade.
To meet the demand for delivering
the results in definite time, the industry needs manpower that is effective in
their role and expects them to deliver from the very first day. Because of
probable gap between demand and supply there will always be a demand for fresh
engineers but the industry will obviously choose those who have some exposure
and can meet their needs. In general, beyond the academic knowledge that the
colleges impart, industry expects graduates to possess following employability
skills-
- Knowledge beyond the text books
- Restricting yourself to bookish
knowledge does not make you a good engineer.
- Industry awareness
- Industry expects graduates to
possess foundational professional skills in their core domain. Students should
be encouraged to spend a bit of time with industry to find out what they are
actually looking for, and tune themselves accordingly.
- Updated with latest technology
- Students must be prepared to
upgrade their skills to match with latest technology. The technology existing
today may become obsolete some day.
- Communication skills
- An engineer must possess effective
oral and written communication skill.
- Ability to lead
- While there are many engineering
graduates who score well in their papers, there are very few who are true
leaders. An engineer must be able to work in a team and collaborate.
- Positive approach
- The job of an engineer is not easy.
It is a path full of many challenges and you need to possess the courage to
face these challenges.
- Ambitious
- The never say never attitude is
expected from most engineers. An engineer must be committed, dedicated,
self-disciplined and self-motivated.
- Ability to multitask
- An engineer may have to shoulder
several responsibilities at the same time. He / she should have ability to
multitask.
- Aptitude & analytical reasoning
- Some of the most critical
capabilities that the industry expects from the students are quantitative
skills, data interpretation, logical reasoning and willingness to learn.
- Willingness to travel
- The expectation from an engineer is
that he / she is ready to work in any part of the country.
- Ethics
- A strong work ethic is vital to an
organization achieving its goals. Industry expects ethical conduct and
professional accountability from its employees.
So to fill the skill gap, there is
need to shape Students for a Sound Corporate Future and they must be aware
about best practices for managing the construction projects.
3.0 WHY PROFESSIONALS SHOULD KNOW ABOUT IT?
As you ask your project managers
how things are going, their responses include some of the following.
- Everything is okay.
- Most of the works are complete,
just a few little things left and that will be finished on time.
- The paperwork is almost done.
- I will be getting all the
signatures tomorrow.
- We are performing close to budget.
- Only few issues are left to
resolve.
- No problem, I can handle.
From above answers, it seems that
all of your construction projects must be running smoothly. But, are things really
going as well as you were told? A few days later, you get a call from an angry client
screaming that his project is progressing late. Another is upset because he is not
getting the quality and service for which he contracted. Another client demands
you drop everything and fix his problem first. Your commercial team tells you that
some project managers are not doing their required paperwork timely and several
change orders have not been approved in advance by the client. An irate
subcontractor calls threatening to pull off a job unless they get paid for work
they had completed six months ago. On an important job, there are some
technical issues which are to be resolved urgently. You find out that certain
works already executed has not been approved by client as they were not
executed according to the provision of contract. Some of your clients still owe
your company final retention payment on projects completed over a year ago.
There are some outstanding change orders which a client now refuses to pay. The
job cost reports show the estimated final profit of some of the projects has
slipped again.
Typical management problems are
encountered when you don't have standardized systems in place that guarantee
everyone does business the same way. Even if you have great managers, they will
do things differently unless you have best written construction management practices
in place for all to follow.
4.0 WHAT ARE CONSTRUCTION MANAGEMENT – BEST
PRACTICES?
To execute a construction project
successfully, you need answers of the following FOUR basic questions.
- What is to be done?
- How it is to be done?
- When it is to be done?
- How to ensure that it is done?
A
systematic series of steps in planning the future course of actions, doing
according to what has been planned, maintaining the evidence that we are doing
what we said we will be doing,
detection
& reaction to deviations and managing changes to the plans will help in
getting the answers of above four questions and in completing the project
successfully. Let’s understand all the processes required to manage the
construction project through PDCA cycle. The PDCA cycle was originally (in the
late 1920s) developed by Walter A. Shewhart and later (in the 1950's) W Edwards
Deming had oversimplified the diagram to illustrate this continuous process and
advocated its use as a process improvement and quality management tool.
4.1 Steps in PLAN
(1) Planning, (2) Estimating, and (3)
Scheduling.
Planning
is the process of thinking in advance the future course of actions to achieve
desired goals. It begins with an understanding of the current situation and the
desired situation. Trying to take on a construction project without a
well-thought-out plan is like trying to drive to an unknown location without a
map. Without a plan, there is no way to coordinate resources, no way to
schedule deliveries, no way to track progress, and no way to take actions when
you do get off track. As a matter of fact, you won’t even know that you are off
track unless you have a plan. Successful
projects start with clear objectives and measurable results to achieve. Without
clear targets, you can't make your project team accountable or responsible for
their results. The other tools associated with project
planning are estimating and scheduling.
PLANNING
defines WHAT and HOW. It identifies activities but does not specify start and
end dates. ESTIMATING determines the size & duration of activities
i.e. HOW MUCH and HOW LONG. It is usually applied to quantity, project costs,
resources, effort, and durations. SCHEDULING defines WHEN and WHO. It
adds specific start and end dates, relationships, and resources.
However,
a good start helps significantly to finish the forthcoming project correctly,
fluently and efficiently, on time and under control. So prior to start of detailed
plan, it is necessary to understand the REQUIREMENT -
- Study
the scope of work in detail from contract document and available drawings.
- Understand
the purpose of the project.
- Identify
& analyze the project constraints. The constraints in construction projects
are:

- In
any construction project, the scope and quality of work in terms of quantity
and specifications are specified. These parameters are not subject to change
and can thus be treated as constants. Therefore, in such situations time,
resources and costs are the core parameters. So understand any limitation
and/or flexibility in time, resources, cost, or outcomes.
- Set-up
goals & project objectives. Before any attempts to implement a project, the
planners and implementers should set-up goals & objectives. A goal defines
broadly, what is expected out of a project. Objectives are finite (limited)
sub-sets of a goal and should be specific, measurable, achievable, realistic
and time bound.
- Identify
stakeholders. Stakeholders are any person(s) or organization(s) who are
involved in the Project or whose interest may be affected by the performance or
completion of the Project.
- Refer
previous learning and consider the preventive action(s) while planning the
project.
- List-out
the assumptions you
are going to consider while making the project plan.
Once
the requirement is understood and established, do the following -
- Create WBS (Work Breakdown Structure) by cutting down project into
smaller, manageable components that can be scheduled, estimated, easily monitored
and controlled.
- Define
and list out the activities resulting from the lowest level of the project WBS.
- Prepare
work procedure for all the major activities.
- Forecast
approximate durations for all identified project activities.
- Note-down
the cycle time considered for each major activity including productivity norms.
- Prepare
the construction schedule.
- Estimate
manpower, material, and equipment requirement.
- Prepare
cash in-flow.
- Prepare
cost estimate, freeze the project budget and establish the system for tracking
actual project costs.
- Prepare
quality assurance & control plan, finalize the forms & formats, and
inspection checklist. Quality is planned by identifying quality requirements in
accordance with the specifications and/or standards for the project and
product.
- Identify
hazards, do risk assessment, prepare safety, health & environmental plan,
do’s & don’ts, and checklist. Safety is planned by identifying safety
requirements as laid down in contract and in accordance with general practice
for the project and activities.
- Depending
on the size of project, geographical configuration of site, and duration of
construction period, prepare an appropriate site infrastructure set up plan for
the operation of site activities.
4.2 Steps in DO
(1) Communicate and Consult the Plan, and
(2) Implement the Plan.
DISCUSS
and COMMUNICATE
your plan with Execution Team. IMPLEMENT PLAN – it is the process
of performing the work defined in the plan to achieve the project’s objective.
4.3 Steps in CHECK
(1)
Monitoring, (2) Recording, (3) Reporting, and (4) Gap Identification.
MONITORING
is day-to-day follow up of activities during implementation to ensure timely
mobilization and deployment of resources, to measure progress & results,
and to identify deviations.
We
are to ensure that the activities in the project are being carried out in
accordance with the approved plan, policy, schedule, budget, quality standard,
procedure and utmost safety. Hence, it is absolutely necessary to monitor the
project at regular intervals and adopt suitable controlling measures in order
to keep the project on track. Even projects that are well designed,
comprehensively planned, fully resourced and meticulously executed will face
challenges. No matter how well you had planned your project schedule; there is
always the possibility for delay. Simply because we know that things don’t
always go according to plan no matter how much we prepare; because unexpected
always happens. Therefore, we are to monitor following to identify deviations
in what was planned and what is actually happening-
- Scope
- Monitor
change in scope. Change in Scope is defined as, “where a request is considered
to change the agreed scope and objectives of the project to accommodate a need;
not originally defined to be part of the project”. Allowing the project's scope
to change mid-course usually means re-planning, and change in costs &
duration.
- Assumptions and cycle
time
- Check
whether assumptions considered while making project plan are still valid.
- Productivity
- Conduct
resource utilization & performance evaluation of all the resources. Check whether
actual productivity is more or less than planned.
- Schedule
- Monitor
the status of the project to update project progress and manage changes to the
schedule baseline.
- Cost
- Monitor
the status of the project with project budget and manage changes to the cost
baseline. Project budget is an authorized cost baseline made after estimating
the costs of individual activities or work packages.
- Quality
- Check
quality of materials when they arrive to make sure they are what is ordered and
required. Also check quality of finished works / product and assess the
performance.
- Safety
- Monitor
works to enable early detection and correction of unsafe practices and
conditions. Maintain appropriate safety records, prepare the statistics and
take the action to prevent the recurrence of accident, wherever necessary.
- Risk
- The
risk changes as the project matures, new risks develop, or anticipated risks
disappear. Check whether project assumptions about risks are still valid.
Monitor identified risks and re-assess probability and impact of residual
risks. Identify new risks too.
- Contract performance
- Track
dates of submission of various important submittals to client and their review
/ acceptance by them. Follow-up for timely mobilization and deployment of
resources as per tender stipulation and/or approved project schedule. Follow-up
for timely inputs from clients as per tender stipulation and/or approved
project schedule. Conduct delay analysis and identify the reasons for delay.
Check the validity of various bank guaranties for performance security,
mobilization advance, plant advance and retention etc., as applicable. Check
the validity of labour license, workmen compensation and other relevant
insurance policies like contractor’s all risk (CAR) insurance policy, design
insurance etc. Update the quantities, whenever revised / additional drawing(s)
are received and notify to client if any variation in BOQ quantity and / or in
contract value found beyond the contractual provisions. Find out, if any
alternations, additions and omissions in scope of work, it may lead to
contractual claim.
RECORDING
is a process of capturing data or translating information to a format, often
referred to as a record. A record is a document which acts as an evidence or a
guideline. Monitoring shall be recorded, so that updated information is always
available.
Information
and good REPORTING process is the heart of every project control system.
Successful project control depends on sound information, which comes from
actual project performance data. This data originates in the field and is
reported on a daily, weekly, and monthly basis. Collect
and distribute performance information with stakeholders based on monitored
data and use learning’s to improve activities & services. The
following are some of the sources of information used to track job performance
and feedback into the project control system.
- Daily
progress report (DPR).
- Programme
and progress.
- Reports
on finances.
- Minutes
of progress review and resource requirement meetings.
- Drawing
register.
- Test
results and inspection reports.
- Records
of submissions including date of submission and receipt of approval
- A
record of the original site conditions, including photographs.
- Labour
allocation sheets.
- Plant
movements / usage.
- Material
usage / receipt / issue.
- Productivity
results alnogwith resource utilization data.
- Actual
cycle time of major activities.
- Wastage
on account of various major materials.
- Rolling
margin in reinforcement and structural steel.
- Change
orders and field orders issued by client.
- Safety
statistics.
IDENTIFYING
GAP between the present state and the desired or target
state.
4.4 Steps in ACT
(1)
Controlling, (2) Root Cause Analysis, (3) Corrective Action, and (4) Preventive
Action.
CONTROLLING
is the process by which it is ensured that the activities are being carried out
in accordance with the approved plan, policy, standard and procedure.
Once a gap is identified, it has to be controlled. Correction is
taken to eliminate a detected non-conformity. ROOT CAUSE ANALYSIS (RCA)
is a method of problem solving that is used to identify the root causes of a
problem or non-conformance. In order to solve a problem, it is important to
first find out the causes. Only when the causes are discovered and understood
we can prevent the problem from occurring again. If you only fix the symptoms -
what you see on the surface - the problem will almost certainly happen again,
which will lead you to fix it, again and again. Instead, if you look deeper to
figure out why the problem is occurring, you may identify the origin of a
problem, in first attempt. Identifying root causes of a problem is the key to
prevent similar recurrences. CORRECTIVE ACTIONS are steps that
are taken to eliminate the cause(s) of a detected nonconformity or undesirable
situation. It will target the root cause so that the non-conformity or
undesirable situation does not re-occur. PREVENTIVE ACTIONS are steps that
are taken to remove the cause(s) of potential non-conformities or potential
situations that are undesirable so that non-conformities do not occur.

5.0 CONCLUSION
Project management is composed of
several different types of activities such as planning, assessing risk,
estimating resources, organizing work, assigning tasks, directing activities,
monitoring, tracking, reporting progress and finally analyzing results.
Pro-active project management systems control all project activities and
deliver the desired and targeted results on time and on budget, as per the
contracted scope of work, while minimizing risk.
Early
detection of actual or potential performance deviations in field construction
activities is critical to project management as it provides an opportunity to
initiate proactive actions to avoid these deviations or minimize their impacts.
The continuous feedback loop of PDCA allows analysis, measurement, and
identification of sources of variations from customer requirements that enables
taking corrective action.
- Writer is author and publisher of book, "Basics
of Construction Management" 1st Edition, (2014).
- This paper is published in ‘National Conference on Technical Advancements in Civil Engineering (NCTACE-2016)’ organized by Lovely Professional University, Jalandhar, Punjab, India.